This Newsletter & Email Consent Policy explains how Squoovi manages newsletters, event emails, promotional emails, account emails, organization emails, event-submission emails, consent records, and unsubscribe choices.
Squoovi is a local event discovery platform that helps people find local events and helps organizers share event information. Squoovi is currently focused on Lethbridge and surrounding areas, but users from across Canada may access the website, create accounts, subscribe to emails, and use Squoovi’s services.
This policy should be read together with Squoovi’s Privacy Policy and Terms of Service.
1. Types of Emails Squoovi May Send
Squoovi may send different types of emails depending on how you use the website.
These may include:
- account emails;
- security emails;
- password reset emails;
- email verification emails;
- organization access emails;
- event submission and review emails;
- newsletter emails;
- local event recommendation emails;
- promotional or marketing emails;
- important policy or service update emails.
Some emails are needed to operate Squoovi accounts and organizer tools. Other emails are optional and may require consent.
2. Account and Service Emails
Squoovi may send account and service emails when they are needed to provide or protect the website.
These emails may include:
- email verification;
- password reset;
- account status changes;
- security alerts;
- important account notices;
- organization access request notices;
- organization request approval or decline notices;
- organization member removal notices;
- event draft, submission, approval, rejection, or review notices;
- important service updates;
- important policy updates.
These emails are not the same as optional newsletters or marketing emails. They are connected to your account, security, organization access, event submissions, or use of Squoovi’s services.
You may not be able to opt out of necessary account, security, transactional, or service-related emails while keeping an active account or using organizer tools.
3. Optional Newsletters and Event Emails
Squoovi may offer optional newsletters or event-related emails, such as:
- weekly or occasional local event newsletters;
- featured event emails;
- event recommendation emails;
- city-based event updates;
- category-based event updates;
- saved-event reminders or updates;
- Squoovi platform updates;
- promotional emails about Squoovi features, partnerships, sponsorships, or paid placements.
These optional emails are separate from necessary account and service emails.
Squoovi will aim to send optional newsletter, marketing, or promotional emails only where it has consent or another lawful basis to send them.
4. Consent to Receive Optional Emails
You may give consent to receive optional Squoovi emails in different ways, such as:
- checking a newsletter opt-in box during signup;
- submitting a newsletter signup form;
- updating email preferences in your account settings;
- choosing to receive event recommendations or local updates;
- giving consent through another Squoovi form or feature.
When asking for consent, Squoovi should explain what type of emails you are signing up for and how you can unsubscribe.
Squoovi may keep records of your consent, including:
- email address;
- consent status;
- consent date and time;
- consent source;
- consent wording or policy version;
- newsletter or email category selected;
- unsubscribe status.
These records help Squoovi manage email preferences and show when consent was provided.
5. Express and Implied Consent
Some emails may be sent based on express consent, such as when you clearly opt in to receive newsletters or event updates.
In some situations, Squoovi may rely on implied consent where allowed by law, such as where there is an existing relationship and the message is permitted. However, Squoovi’s preferred approach for optional newsletter and promotional emails is to use clear opt-in consent whenever practical.
Squoovi may stop sending optional emails if consent is withdrawn, expires, cannot be confirmed, or is no longer appropriate.
6. Unsubscribing from Optional Emails
You can unsubscribe from optional newsletter, marketing, or promotional emails.
Squoovi may provide unsubscribe options through:
- an unsubscribe link in emails;
- account notification settings;
- direct contact with Squoovi;
- another unsubscribe method shown in the message.
After you unsubscribe, Squoovi will take reasonable steps to stop sending you the optional email category you unsubscribed from.
Unsubscribing from newsletters or marketing emails does not automatically unsubscribe you from necessary account, security, transactional, organization, event-submission, or service-related emails.
7. Email Preferences
Squoovi may allow users to manage email preferences in account settings.
Preference options may include:
- newsletter emails;
- local event recommendations;
- saved event updates;
- followed city updates;
- favourite category updates;
- organizer request notifications;
- event submission and review updates;
- Squoovi announcements.
Some preferences may be optional. Others may be required for account security, service operation, organizer access, or event submission workflows.
If a preference is required, Squoovi may explain why it cannot be turned off while the related account or feature is active.
8. Organizer Emails
If you create, join, request access to, or manage an organization on Squoovi, you may receive organizer-related emails.
These may include:
- someone requesting access to your organization;
- your organization access request being approved or declined;
- your role or access being changed;
- your removal from an organization;
- event submission updates;
- event approval, rejection, or review notices;
- important organization account notices.
Some organizer emails are needed to manage organization access, prevent unauthorized organization use, and operate event-submission features.
If you no longer want organizer-related service emails, you may need to leave or be removed from the organization, deactivate organizer access, or close your Squoovi account where available.
9. Event Submission Emails
If you submit or manage events on Squoovi, you may receive event-related service emails.
These may include:
- draft reminders where available;
- event submission confirmation;
- event approval;
- event rejection;
- request for edits or more information;
- event removal or archiving;
- important notices about event listing rules.
These emails help Squoovi operate the event submission and review process.
10. Sender Information
Squoovi emails should identify Squoovi as the sender or one of the senders.
Emails may include contact information such as:
Squoovi
Email: collincour@gmail.com
Website: https://squoovi.ca
Squoovi may update this contact information from time to time.
11. Third-Party Email Providers
Squoovi may use third-party email providers to send account emails, service emails, newsletters, or other messages.
These providers may process information such as:
- email address;
- name;
- email preferences;
- message content;
- delivery status;
- unsubscribe status;
- bounce information;
- basic email interaction data if available.
Squoovi uses these services to operate email features, manage delivery, improve reliability, and keep consent and unsubscribe records.
Third-party email providers may have their own privacy and security practices. More information may be included in Squoovi’s Privacy Policy.
12. No Sale of Email Lists
Squoovi does not sell email lists.
Squoovi does not sell your personal information to advertisers.
Squoovi may use email addresses to send messages described in this policy, manage user accounts, operate organizer tools, provide event services, and comply with legal or service requirements.
13. Forwarded Emails and Sharing
If you forward a Squoovi email to someone else, that person may see information included in the email.
Do not forward private account, security, organization, or event-management emails to people who should not have access to that information.
Squoovi is not responsible for how recipients handle emails after they receive or forward them.
14. Incorrect or Unauthorized Email Use
If you receive a Squoovi email that you believe was sent to you by mistake, or if someone used your email address without permission, contact Squoovi.
Squoovi may investigate and take reasonable steps to correct the issue, such as removing the email address, updating account records, or stopping optional emails.
15. Email Delivery Is Not Guaranteed
Squoovi tries to send emails reliably, but email delivery is not guaranteed.
Emails may be delayed, blocked, filtered to spam, rejected, or affected by email provider issues.
Users are responsible for keeping their email address up to date and checking spam or junk folders when expecting important account or service emails.
16. Changes to This Policy
Squoovi may update this Newsletter & Email Consent Policy from time to time.
When changes are made, Squoovi may update the effective date and version number.
If changes are important, Squoovi may provide notice through the website, email, account dashboard, or another reasonable method.
Continuing to use Squoovi’s email features after an updated policy takes effect means you understand the updated policy.
17. Contact
If you have questions about Squoovi emails, consent, unsubscribe choices, or email preferences, contact Squoovi at:
Email: collincour@gmail.com
Website: https://squoovi.ca