Squoovi respects your privacy. This Privacy Policy explains how Squoovi collects, uses, stores, shares, protects, and manages personal information when you use the Squoovi website, create an account, save events, subscribe to emails, create or manage an organization, request organization access, submit events, or interact with Squoovi’s services.
Squoovi is a local event discovery platform that helps people find events and helps organizers share event information. Squoovi is currently focused on Lethbridge and surrounding areas, but users and organizations from across Canada may access or use the website.
By using Squoovi, you understand that Squoovi may collect and use personal information as described in this Privacy Policy.
1. Who This Policy Applies To
This Privacy Policy applies to:
- people who browse Squoovi;
- people who create Squoovi accounts;
- people who save events or set city/category preferences;
- people who sign up for newsletters or email updates;
- organizers who create, claim, join, or manage organization profiles;
- organizers or users who submit event listings;
- people who contact Squoovi for support, questions, privacy requests, or other reasons.
This policy applies to Squoovi’s website and related services. It does not apply to third-party websites or services that Squoovi may link to, such as organizer websites, ticketing websites, social media platforms, payment processors, map providers, or venue websites.
2. Personal Information We Collect
The information Squoovi collects depends on how you use the website.
Account Information
When you create an account, Squoovi may collect:
- first name;
- last name;
- email address;
- password credentials, stored securely and not visible to Squoovi in plain text;
- profile photo, if you choose to upload one;
- account status, such as email unverified, active, suspended, deactivated, pending deletion, or deleted;
- email verification status;
- signup type or intent, such as regular user or organizer;
- dates and times related to account creation, login, verification, updates, suspension, deactivation, or deletion.
Event Discovery and Preference Information
When you use Squoovi, Squoovi may collect or store:
- home city;
- followed cities;
- favourite event categories;
- saved events;
- event interaction information, such as whether you saved or viewed certain event details;
- preferences related to event recommendations, notifications, or email settings.
Organization Information
If you create, join, request access to, or manage an organization, Squoovi may collect:
- organization name;
- organization type;
- organization logo;
- organization description;
- organization email;
- organization phone number;
- website;
- address, city, province, postal code, and country;
- social media links;
- your role or requested role in the organization;
- your position or title;
- organization access request notes or messages;
- organization membership status;
- records of organization access approvals, declines, removals, role changes, and related audit history;
- agreement acceptance records related to organization creation or management.
Event Listing Information
If you submit or manage an event, Squoovi may collect:
- event title;
- event description;
- event image;
- event category;
- event date and time;
- event venue or location;
- event address;
- event website, ticket link, registration link, or social links;
- event status, such as draft, pending review, active, rejected, archived, or removed;
- event posting agreement acceptance records;
- event moderation notes, review status, rejection reasons, or approval history.
Newsletter and Email Consent Information
If you sign up for newsletters or optional email updates, Squoovi may collect:
- email address;
- consent status;
- consent date and time;
- consent source, such as signup form, newsletter form, account settings, or other forms;
- newsletter or email preference settings;
- unsubscribe status;
- email delivery or interaction information if supported by the email provider.
Technical and Security Information
When you use Squoovi, some technical information may be collected automatically, including:
- IP address;
- browser type;
- device type;
- operating system;
- pages viewed;
- referring pages or links;
- date and time of visits;
- session information;
- cookies or similar technology;
- security logs;
- error logs;
- actions taken while logged in, where needed for security, support, audit, or platform operation.
This information helps Squoovi operate the website, protect accounts, prevent misuse, fix bugs, understand performance, and improve the service.
Contact and Support Information
If you contact Squoovi, Squoovi may collect:
- your name;
- email address;
- message content;
- support request details;
- any information you choose to include in your message;
- records of Squoovi’s response.
3. Information We Do Not Intentionally Collect
Squoovi is not intended to collect sensitive personal information unless you choose to provide it in content you submit.
Please do not submit unnecessary sensitive information through Squoovi, including information about health, government identification numbers, financial account numbers, private family matters, or other sensitive details.
Squoovi does not intentionally collect payment card information at this time. If paid features are added later, payment processing may be handled by a third-party payment provider, and this Privacy Policy may be updated.
Squoovi does not intentionally collect information from children for advertising purposes.
4. How Squoovi Uses Personal Information
Squoovi may use personal information to:
- create and manage user accounts;
- verify email addresses;
- allow users to log in securely;
- show and manage account dashboards;
- save events and preferences;
- display relevant events and city/category preferences;
- create and manage organization profiles;
- process requests to join organizations;
- allow owners and managers to approve, decline, or remove organization members;
- submit, review, publish, reject, archive, or remove event listings;
- display event listings on the website and map;
- send account-related emails, such as verification, password reset, access request, approval, rejection, security, or account status emails;
- send optional newsletters or promotional emails where consent exists;
- manage email preferences and unsubscribe requests;
- prevent fraud, spam, impersonation, unauthorized organization claims, and misuse;
- protect the security and reliability of the website;
- troubleshoot bugs, errors, and technical issues;
- respond to support requests;
- enforce Squoovi’s Terms of Service, Organizer Agreement, and Event Posting Guidelines;
- keep records needed for accountability, consent, moderation, audit, security, legal, or dispute-resolution purposes;
- improve Squoovi’s features, design, usability, and local event discovery experience.
5. Consent
Squoovi collects, uses, and discloses personal information with consent where required by law, unless another legal basis applies.
Consent may be given in different ways, including:
- creating an account;
- checking a required agreement box;
- choosing newsletter opt-in;
- submitting an organization profile;
- requesting access to an organization;
- submitting an event;
- saving preferences;
- contacting Squoovi;
- continuing to use the website after being shown relevant privacy information.
Squoovi aims to make consent meaningful by explaining what information is collected and why.
Some information is required to provide certain features. For example:
- an email address is required to create and verify an account;
- organization information is required to create an organization profile;
- event information is required to submit an event listing;
- consent records may be required to show what agreements were accepted and when.
If you do not want to provide required information, some features may not be available.
6. Withdrawing Consent
You may withdraw consent for certain uses of your personal information, subject to legal or contractual limits.
For example, you may:
- unsubscribe from optional newsletters or marketing emails;
- update email preferences where account settings allow;
- remove saved events;
- update or remove certain profile information;
- request account deletion where available;
- contact Squoovi to ask about access, correction, or deletion.
Withdrawing consent may limit your ability to use some features. For example, Squoovi may still need to send account security emails, password reset emails, organization access emails, or other service-related messages needed to operate the platform.
Unsubscribing from optional newsletter or marketing emails does not stop necessary account, security, transactional, or service-related emails.
7. Newsletters and Optional Emails
Squoovi may offer optional newsletters, event recommendations, local event updates, promotional messages, or other email subscriptions.
Squoovi will aim to send optional marketing or newsletter emails only where it has consent or another lawful basis to do so.
Newsletter and promotional emails should include Squoovi identification information and a way to unsubscribe.
Squoovi may keep records of newsletter consent, unsubscribe status, and email preferences to manage consent and comply with email rules.
More details may be provided in Squoovi’s Newsletter & Email Consent Policy.
8. Account and Service Emails
Some emails are necessary to provide Squoovi’s services. These may include:
- email verification;
- password reset;
- account security;
- account status updates;
- organization access requests;
- organization approval or decline notices;
- organization member removal notices;
- event submission, approval, rejection, or review notices;
- important service or policy updates.
These emails are not the same as optional marketing or newsletter emails. You may not be able to opt out of necessary account or service emails while keeping an active account or using organizer tools.
9. Cookies and Similar Technology
Squoovi may use cookies or similar technology to:
- keep users logged in;
- protect against security risks;
- remember preferences;
- support website functionality;
- understand basic website performance;
- improve user experience.
Some cookies may be necessary for the website to work properly.
If Squoovi later adds analytics, advertising, or tracking tools beyond essential website operation, this Privacy Policy may be updated and additional consent or choices may be provided where required.
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
11. Third-Party Links and Services
Squoovi may link to third-party websites or services, including:
- event organizer websites;
- venue websites;
- ticketing or registration platforms;
- social media pages;
- map services;
- email services;
- payment services if added later.
Squoovi is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
If you click a third-party link, you should review that third party’s own privacy policy and terms.
12. Storage and Location of Information
Squoovi may store personal information on servers, databases, backups, cloud services, or service-provider systems used to operate the website.
Some service providers may process or store information outside your province, territory, or Canada. If information is processed or stored outside your province or country, it may be subject to the laws of that location.
Squoovi will take reasonable steps to protect personal information in its custody or control.
13. Security
Squoovi uses reasonable technical, administrative, and organizational safeguards to protect personal information.
These safeguards may include:
- account passwords stored securely;
- HTTPS/SSL for website connections;
- server access controls;
- database access controls;
- backups;
- email verification;
- administrative access limits;
- monitoring and logs;
- security updates where appropriate.
No website, server, database, email system, or internet transmission is completely secure. Squoovi cannot guarantee absolute security, but it will work to protect personal information using reasonable safeguards.
If Squoovi becomes aware of a privacy or security incident, it will assess the situation and respond as required by applicable law.
14. Retention
Squoovi keeps personal information only as long as reasonably needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention may depend on the type of information.
For example:
- account information may be kept while your account is active;
- email verification and consent records may be kept for accountability;
- newsletter consent and unsubscribe records may be kept to manage email preferences and prove consent;
- organization membership records may be kept for audit, support, security, and dispute-resolution purposes;
- event submission and moderation records may be kept for platform integrity and accountability;
- backups may keep information for a limited period before being overwritten or deleted;
- suspended account records may be kept where needed for abuse prevention, security, legal, or dispute-resolution purposes.
If you request account deletion, Squoovi may delete or anonymize personal information where appropriate, but some records may be kept where reasonably needed for legal, security, consent, audit, backup, dispute-resolution, or legitimate business purposes.
15. Accessing, Correcting, or Deleting Your Information
You may request access to personal information Squoovi holds about you, ask for corrections, or request deletion where applicable.
You can update some information directly through your account settings.
For other requests, contact Squoovi using the contact information below.
Squoovi may need to verify your identity before responding to privacy requests.
Squoovi may refuse or limit a request where allowed by law, such as where information must be kept for legal, security, fraud prevention, dispute-resolution, or another valid reason.
16. Accuracy
Squoovi relies on users and organizers to provide accurate information.
You are responsible for keeping your account, organization, and event information accurate and up to date.
Squoovi may update, correct, remove, or ask for clarification about information that appears inaccurate, outdated, misleading, duplicated, or unauthorized.
17. Minors
Squoovi may be used by people under the age of majority in their province or territory, but minors should use Squoovi only with permission from a parent or legal guardian.
Squoovi is not intended for children to submit personal information without appropriate permission.
If a parent or legal guardian believes that a minor has provided personal information without appropriate permission, they may contact Squoovi.
Squoovi may remove accounts or information where appropriate.
18. Business Changes
If Squoovi is involved in a business transaction, such as a sale, merger, financing, restructuring, transfer, or similar change, personal information may be transferred or disclosed as part of that transaction where permitted by law.
Squoovi would take reasonable steps to ensure personal information continues to be protected.
19. Changes to This Privacy Policy
Squoovi may update this Privacy Policy from time to time.
When changes are made, Squoovi may update the effective date and version number.
If changes are important, Squoovi may provide notice through the website, email, account dashboard, or another reasonable method.
Continuing to use Squoovi after an updated Privacy Policy takes effect means you understand the updated policy.
20. Contact Squoovi About Privacy
If you have questions about this Privacy Policy or want to make a privacy request, contact Squoovi at:
Email: collincour@gmail.com
Website: https://squoovi.ca
If Squoovi appoints a specific privacy contact or privacy officer, that contact information may be listed here.